Marketing
Micro-courses:17
01:14
1. Needs, Wants, Desires
01:22
2. Consumer Decision Process
01:25
3. Factors Affecting Consumer Decision Process - Overview
01:27
4. Factors Affecting Consumer Decision Process - Cultural
01:27
5. Examples of cultural factors influencing consumer behavior
01:23
6. Factors Affecting Consumer Decision Process - Social
01:22
7. Factors Affecting Consumer Decision Process - Personal
01:23
8. Factors Affecting Consumer Decision Process - Psychological
01:19
9. Buying Behavior
01:17
10. Buying Behavior for a new product
01:22
11. Learning Model
01:24
12. Psychoanalytic Model
01:22
13. Sociological Model
01:15
14. Economic Model
01:28
15. Engel-Kollat-Blackwell (EKB) Model
01:12
16. Black Box Model
01:26
17. Hawkins Stern Impulse Buying Model
01:22
18. Howard Sheth Model
01:22
19. Howard Sheth Model - Variables
01:23
20. Customer Loyalty
01:24
21. Customer Lifetime Value
01:28
22. Gathering Customer Insights
01:30
23. Types of Customers
01:19